Privacy Policy for Tidepool Insights

At Tidepool Insights, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our online platform and avail our services, which include coastal ecosystem education programs, sustainable tourism development, marine conservation workshops, cultural heritage tours, destination marketing strategies, educational travel planning, policy advising for coastal regulations, and environmental impact assessments.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information: This includes your name, email address, phone number, physical address, and payment information (such as credit card details) when you register for programs, workshops, tours, or other services.
• Demographic Information: We may collect information such as age range, gender, and nationality for educational program planning and statistical analysis, always with your explicit consent where required.
• Technical Data: Information about your device and how you access our site, including IP address, browser type, operating system, referral sources, and pages viewed. This data helps us improve the functionality and security of our online platform.
• Communication Data: Records of your correspondence with us, including emails and other communications related to inquiries, feedback, or support requests.
• Program and Service Preferences: Details about the educational programs, workshops, tours, or consulting services you have expressed interest in or participated in.

2. How We Use Your Information

Your information is used for the following purposes:

• Service Provision: To deliver the educational programs, workshops, tours, and consulting services you have requested, including processing registrations and payments.
• Communication: To communicate with you regarding your bookings, inquiries, administrative messages, and to provide updates about our services.
• Personalization: To tailor our services and content to your preferences and interests, offering a more relevant experience.
• Marketing and Promotion: With your consent, to send you information about new programs, special offers, and other updates that may be of interest to you. You can opt-out of these communications at any time.
• Improvement of Services: To analyze usage patterns and feedback to continuously enhance our educational programs, tours, consulting services, and our online platform.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, IT support, and marketing services. These providers are obligated to protect your data and only use it for the purposes for which it was shared.
• Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for data transmission, secure servers, and access controls. While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR Compliant)

Depending on your location, particularly if you are in the European Economic Area (EEA) or the UK, you have certain rights regarding your personal data:

• The Right to Access: You have the right to request copies of your personal data.
• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

6. Cookies and Tracking Technologies

Our site uses "cookies" and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. Cookies are small data files placed on your device. You have the option to accept or refuse cookies when you first visit our site. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that disabling cookies may affect the functionality of our online platform.

7. Links to Other Websites

Our online platform may contain links to external websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If we become aware that we have collected personal data from a child under 16 without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: